Extended Warranty

Frequently Asked Questions:

- Who is my warranty with?

One of the best things about the extended warranty is that there are no changes to your normal warranty. During this period of time any issues can be dealt with both by the manufacturer or by us.

Your extended warranty is a little different. This offer is exclusive to MEDIA MARKT meaning that if there are any problems with your purchase after the main warranty has run out, it is best to contact us as you may still be covered.

- I am buying the watch as a gift. Is the extended warranty applicable?

Of course it is. We know how difficult it can be to exchange or repair a gift without the relevant information, but with us it couldn't be more simple. All you have to do is request an extended warranty card when you reach the checkout and you are all sorted, allowing you to enjoy the perks of an extended warranty without spoiling any surprises.

If you forget to do this, then don't worry too much, as we have other ways of validating your warranty. When in doubt just give our team a call.

As a security measure, the extended warranty is not transferred if you sell your watch to another person.

- What do I do if there's something wrong with my watch?

If you have an issues with your watch, before taking any action, please call us or email us so that we can help and advise what to do next.